DROPPD Support
Contact
Need help with your order or have a question about DROPPD?
Our support team is here to assist with product questions, sizing, shipping updates, returns, and general enquiries.
Email us at support@droppd.co.za and we’ll get back to you as soon as possible.
Order Assistance
For order updates, shipping questions, delivery support, and return enquiries.
Response Time
We aim to respond within 24 to 48 business hours.
Send us a message
Before contacting us
Shipping
Orders are processed after payment confirmation. Delivery times may vary depending on your location and fulfilment partner.
Returns
Please review our returns policy before submitting a return request.
Sizing
Use our ring size guide before placing your order to help choose the correct size.